By Little Houses For SaleUpdated

What buyers check first

A tiny house is often the largest purchase a buyer makes outside of a traditional home, from a company they have never met. Before they contact you, most try to answer the same questions from your website or profile. Every question you leave unanswered is a reason to contact another builder instead.

Buyer questionWhere you answer it
What will it cost me in total?Starting price per model, what is included, options pricing, delivery pricing
Can I put it where I live?Build standard and certification for each model, and the home types you build
Can I finance and insure it?Certification, plus any lenders you have worked with
How long will it take?Current lead time from deposit to delivery, updated regularly
Will you deliver to me?Delivery area and how delivery is priced
Who stands behind it?Written warranty, years in business, license, address you can visit
Are other buyers happy?Reviews, references and photos of delivered homes

Use this table as an audit. Open your website and your profile and check that a stranger can answer every question in under two minutes without contacting you.

Publish your pricing

Buyers who cannot find a price assume it is higher than it is, or that they will be sold to. A clear starting price filters out people who cannot afford your homes and brings in those who can.

For each model

  • Starting price, and the date it was last updated
  • What the starting price includes: appliances, finishes, systems, trailer
  • What it excludes: delivery, taxes, setup, permits
  • Prices for common options and upgrades
  • How delivery is priced (flat rate by zone, per mile, or quoted)

Payment terms

TermWhat to state
DepositAmount, what it secures (a build slot, materials) and whether any part is refundable
Progress paymentsAmounts tied to milestones, such as framing complete or systems roughed in
Final paymentDue before or on delivery, and the accepted payment methods
Price changesWhether the quoted price is fixed, and for how long

Tying payments to construction milestones rather than dates shows buyers their money follows real progress. It is also one of the first things an experienced buyer or lender will ask about.

State your certifications accurately

Certification drives where a home can go and how it can be financed, so buyers treat it as a deciding factor. State exactly what each model carries, and never imply a certification you do not hold.

StandardWhat it covers
NFPA 1192 with RVIA sealRecreational vehicles. RVIA members certify compliance, and RVIA inspects member plants.
ANSI A119.5 with RVIA sealPark model RVs of 400 sq ft or less.
NOAHThird-party inspections during construction for tiny houses and other alternative housing.
IRC Appendix Q / AQDwellings of 400 sq ft or less, excluding lofts, where a jurisdiction has adopted it.
State modular programFactory-built homes inspected to a state or local building code and placed on a foundation.
HUD Code (24 CFR 3280)Manufactured homes, with a HUD label on each section.

On your profile and model pages

  • List the certification per model, not only for the company. If some models are certified and some are not, say which.
  • Show a photo of the label or certificate.
  • If a model is built to your own specification without third-party certification, say so plainly and explain how it is inspected.
  • List the state contractor or manufacturer licenses you hold, with license numbers where your state issues them.

Sources: RVIA standards program; NOAH; International Code Council; HUD, 24 CFR Part 3280.

Model pages that answer questions

A model page is a spec sheet first and a gallery second. Buyers compare models across builders, so use the same fields every time.

Specs for every model

  • Starting price and what it includes
  • Home type and certification
  • Length, width and height on the trailer
  • Main-floor and loft square footage, listed separately
  • Sleeping areas and how they are reached
  • Bathroom layout and toilet type
  • Trailer axle count and GVWR
  • Estimated dry weight
  • Electrical service (30 or 50 amp RV, or hardwired)
  • Heating, cooling and water heating
  • Insulation type and R-values
  • Standard lead time

Photos for every model

  • Exterior from each corner
  • Entry and main living area from both ends
  • Kitchen, bathroom and each loft
  • Stairs or ladder
  • Storage, open
  • Mechanical: panel, water heater, hookups
  • Trailer and certification label
  • A dimensioned floor plan
  • A walkthrough video

Photograph finished, delivered homes in daylight. Label renderings as renderings, and say which photos show paid upgrades.

Contracts, deposits and warranty

A clear contract protects both sides and is a selling point. Buyers who have read about builders going out of business with customer deposits will look for it.

Put in writing

  • Total price and a full list of inclusions and exclusions
  • Payment schedule tied to construction milestones
  • Change-order process: written, priced and signed before the work
  • Estimated completion date and what happens if it slips
  • The standard the home is built to and the certification it will carry
  • Delivery terms: who arranges it, the cost, and when risk passes to the buyer
  • Who handles site permits and inspections
  • Cancellation terms for both sides, and what happens to the deposit
  • How disputes are resolved

Warranty

  • State what is covered (structure, workmanship, systems), for how long, and what is excluded.
  • Explain how a claim is made and who performs repairs, especially for homes delivered far from your shop.
  • Pass through manufacturer warranties on appliances and equipment, with the documents.

Have a local attorney review your contract template. Deposit, consumer protection and contractor rules differ by state, and some states regulate how customer deposits must be held.

Reviews and references

Buyers weigh what past customers say more than anything you write about yourself. Make it easy for happy customers to say it, and follow the rules while you do.

Collect them

  • Ask every customer for a review within a week of delivery, when the experience is fresh.
  • Send a direct link to the review site. Fewer steps means more reviews.
  • Ask two or three recent customers if a prospective buyer may call them as a reference.
  • Ask permission to photograph delivered homes on site.

Follow the FTC rules

  • Do not write, buy or sell fake reviews, or pay for positive ones. The FTC’s rule on consumer reviews bans these practices and allows civil penalties.
  • Do not threaten reviewers, or hide negative reviews while presenting the rest as your full set.
  • If you give anything of value in exchange for a review, it must be disclosed, and you cannot make it conditional on the review being positive.
  • Do not present reviews from employees or relatives as independent customer reviews.

Respond to every review

Thank positive reviewers briefly. For negative reviews, reply once, calmly and factually, say what you did or will do, and move the conversation offline. Future buyers read your reply more closely than the complaint.

Sources: FTC Trade Regulation Rule on the Use of Consumer Reviews and Testimonials (16 CFR Part 465); FTC Endorsement Guides (16 CFR Part 255).

Handle inquiries

Buyers usually contact several builders at once, and the first useful reply sets the terms of the conversation. Speed and completeness both matter.

Set a response standard

  • Reply to every inquiry within one business day, even if only to say when a full answer will come.
  • Route inquiries from your website, profiles and social accounts to one inbox that someone checks daily.
  • Keep a short template for common questions, then edit it for each person.

A useful first reply

  • Answer the question they asked
  • Give the starting price and lead time for the model they asked about
  • Link to the model page and your pricing
  • Ask where the home will be placed and whether they have checked zoning
  • Ask their budget range and timeline
  • Offer a call or a shop visit with specific times

Track where leads come from

Ask every new buyer how they found you and record it with the inquiry date and outcome. After a few months you will know which listings, directories and ads produce homes sold, not just inquiries.

Inquiries that go unanswered are the most common and most avoidable way builders lose sales. Set a reminder to review open inquiries every morning.

Your Little Houses For Sale profile

Your profile and model pages appear in the builder directory, state pages and marketplace. Buyers contact you directly, and there is no commission on sales.

PlanPriceActive modelsPhotos per modelPlacement
Free BuilderFree16Standard
Growth$49.99 per month1020Enhanced, Growth Builder badge
Founding Builder PartnerFull2540All spots filled, not open to new builders

Complete your profile

  • Claim your profile if it already exists, so you control the details
  • Company description: what you build, where you build it, and since when
  • Service and delivery area
  • Certifications and licenses, per model where they differ
  • Starting prices and current lead time
  • Warranty summary
  • Your best models, each with full specs and the photo list from this guide
  • Contact details that someone checks every day

Create or claim your builder profile · How profile badges work

Builder checklist

Work through this list once, then review it every quarter.

Information buyers need

  • Starting price published for every model
  • Inclusions and exclusions listed
  • Delivery area and pricing method stated
  • Current lead time published and dated
  • Certification stated per model, with a photo of the label
  • Licenses listed
  • Written warranty summary published

Sales process

  • One inbox for all inquiries, checked daily
  • Reply within one business day
  • Lead source recorded for every inquiry

Contracts

  • Contract template reviewed by an attorney
  • Payments tied to milestones
  • Written change-order process
  • Cancellation and deposit terms stated

Reputation

  • Review request sent after every delivery
  • Two or three references ready to take calls
  • Every review answered
  • No incentives for reviews without disclosure

Profile

  • Profile claimed and complete
  • Models listed with full specs and photos

This guide is general information, not legal advice. Licensing, contract and consumer protection rules vary by state. Questions or corrections: info@littlehousesforsale.com.

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